We Price Match
At Brantwood Furniture, we’re committed to offering high-quality home furniture at fair and competitive prices. If you find the same product available elsewhere at a higher qualifying price, we’ll happily review it and aim to match it.
Our Price Match Guarantee is designed to be simple, transparent, and fair — for both our customers and our business.
How Our Price Match Works
If you find an identical product available from another UK-based retailer at a higher qualifying price, please contact us before placing your order and we will review the details.
If the product meets all the criteria below, we will match the price where possible.
Price Match Criteria
To qualify for a price match, the following conditions must be met:
- The item must be identical in brand, model, size, specification, colour and finish
- The product must be new, unused, and sold by an authorised UK retailer
- The competitor’s price must be the regular selling price, not a discounted or promotional price
- The competitor’s item must be in stock and available for immediate purchase
- The price comparison must be based on the higher qualifying price, excluding temporary discounts or offers
What Is Excluded from Our Price Match Guarantee
Our Price Match Guarantee does not apply to:
- Sale, clearance or liquidation prices
- Black Friday, Cyber Monday or seasonal promotions
- Discount codes, vouchers or cashback offers
- Flash sales or time-limited promotions
- Bundle deals or multi-buy offers
- Membership, trade or loyalty-only pricing
- Auction websites or marketplaces
- Pricing errors or misprints
Used, refurbished, ex-display or second-user items
Prices from overseas retailers or sellers outside the UK
Delivery & Additional Costs
Price comparisons must include:
- Product price only
- Excluding delivery charges, installation, assembly or additional services
Where a competitor charges separately for delivery, this will not be included in the price match comparison.
How to Request a Price Match
To request a price match, please contact us with:
- A link to the competitor’s product listing
- Confirmation that the item meets the criteria above
- Your contact details
Our team will review your request and respond as quickly as possible.
Important Notes
Price match requests must be made before purchasing
Brantwood Furniture reserves the right to decline any price match that does not meet the criteria
We reserve the right to withdraw or amend this policy at any time without notice
Our Promise
Our goal is to give customers confidence that they’re receiving great value, honest pricing and quality furniture without the need to wait for sales or promotions.
If you’re unsure whether a price qualifies, simply get in touch — we’re always happy to help.